question archive Describe a time when you dealt with someone who was difficult
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Describe a time when you dealt with someone who was difficult. How did you handle that situation? What would you do differently if you could do it over again? 1500 characters / 258 words max
Scenario 1:You are a team manager in a grocery store and a customer try to return multiple perishable items that were past their expiration date by 3 days and past the date of acceptable return.
or Scenario 2: You are working in a bank and are dealing with an unsatisfied customer who wanted to withdrawn some money but had his account frozen for multiple reasons.