Developing a Plan Total Quality Management

Introduction

Quality management is a method of reorganizing work processes in healthcare organizations to produce optimal outcome quality, such as healthcare service quality, patient satisfaction, employee satisfaction, and overall performance results. Total quality management is one such philosophy, which strives to give organizations a blueprint for success through customer satisfaction. It is a way of managing to increase the entire firm's effectiveness, efficiency, adaptability, and competitiveness(Aggarwal et al.,2019).

Describe the premise of the program and what goals you would need to consider.

To provide or enable comprehensive, family-friendly, culturally competent, and relationship-based mental health care to cancer patients to support their positive well-being. The program's primary goals are to decide the type of mental health consultation you want and implement it. Secondly, develop more incredible resources to provide direct mental health services to cancer patients in high-need situations. Thirdly, to be able to acquire the ability to provide a private area for mental health consultations with families.

Specific Outcomes

1. Look for an outside trainer to provide mental health training for cancer patients.
2. Increased supervision time can talk about mental health concerns that family and the cancer patient are dealing with.
3. Annually, offer at least two parent workshops or support groups on mental health-related themes.
4. Provide stress management and support groups for parents.

Three specific activities

1. Obtain feedback from employees about mental health issues.
2. Create a mission statement for mental health.
3. Obtain training in capacity-building strategies for cancer patients with mental health issues.

SWOT Analysis

Obtain feedback from employees about mental health issues

Strength

Improve the satisfaction of the cancer patients who are experiencing mental issues because of a cancer diagnosis.

Skilled workforce

Weakness

It might take a lot of time to get feedback from the staff dealing with cancer patients going through mental distress.

Opportunity

Presents an excellent opportunity to improve on services rendered to cancer patient

Threat

The staff might be unwilling to cooperate

Create a mission statement for cancer patients dealing with mental health

Strength

It helps in the identification of the purpose of the goal of the activity.

Weakness

It might be costly to develop

Opportunity

It helps in the identification of what works and what does not work

Obtain training in capacity-building strategies for cancer patients with mental health issues

Strength

This will help in getting the best intervention strategies for the issue at hand

Weakness

It might be costly to implement

Opportunity

This activity will ensure that all the dimensions are well captured and implemented, and this will go a long way in ensuring that the desired outcome is achieved.

Best Option

To obtain training in capacity-building strategies for cancer patients with mental health issues. Capacity-building methods aim to reduce reliance on outside specialists as sources of information, resources, and solutions to community problems. The capacity building encourages local people to act on local issues by preventing a dependency connection with outsiders from growing. Capacity building develops a sense of ownership and empowerment among community partners, allowing them to take more control over their development.

Measuring Effectiveness

This will be measured by the number of capacity-building strategies that are put in place. Secondly, it is essential to measure the effectiveness of the techniques that have been crafted in the sense that they are helpful to the patient that is going through the issue.

Outline

Describe the premise of the program and/or what goals would you need to consider.

Describe two specific outcomes that you would want to achieve through the program.

Describe three specific activities that you believe would be possible techniques for achieving those outcomes.

For each the three specific activities that you considered, discuss the strengths, weaknesses, opportunities, and threats (SWOT) for each.

Identify the one specific activity, from the possible techniques above, that you believe is the best option to reach the best outcomes.

Provide details to support your rationale for choosing this one specific activity

Describe the technique (s) by which you will measure the effectiveness of your activity

References