DQ 1) Compare and contrast the types of delivery systems mentioned in Ch. 7. What do you think agencies should want in terms of so-called good service and benefit delivery? Explain your answer.

DQ 2) Discuss briefly your evaluation of the method of benefit delivery for the same agency or organization you used in previous assignments. Do you agree or disagree with the way the goods are delivered? Explain your answer. How might you deliver benefits differently if you were in charge?

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