1)What is the most frequent mistake in business correspondence?

 

2) Name the two general purposes in business communication.

 

3) List three situations when it is better to write message than to deliver it orally.

 

4) What is the main benefit of communicating orally?

 

5) What pronoun is the most important in creating reader-based messages?

 

6. What is the fundamental rule of business communication?

 

7. Which of the following is not a common reason why people in business communicate with others?

a. to ask or give information

b. to advise or recommend

c. to improve a company's image

d. to foster an atmosphere of deceit

The answer to the questions are as below: -

Step-by-step explanation

Q1. The most common mistakes in business correspondences are: -

1. Spelling errors
2. sentences that are unbearably long
3. the abuse of the apostrophe
4. The issues on poor planning
5. poor punctuation as well as grammar errors
6. Having complex sentences
7. The failure to make an impression
8. Making use of abbreviations

Q2. purpose of business communication: -

1. Motivation: - It allows the employees to undertake tasks according to the way they feel most suitable for themselves
2. The sharing of information: - it allows the information to flow in the right way from one place to another, this makes it easy for decsion making
3. the aspect of socialization: - it helps in the socialization aspects of the business, it helps them in opening up and communicating effectviely
4. control; - plays a critical role for the managers to be able to control the employees effectively in terms of actions and behaviour
5. brings the business alive

Q3 When it is better to write message than communicate orally: -

1. When the information being conveyed is complex
2. When there is a need for permanent record of the information being delivered
3. when the communication need a large recipients

Q4. main benefit of communicating orally

1. The main benefit is there is immediate feedback of the information being delivered

Q5. Pronoun: - Tone

Q6. The fundamental rules of business communication: -

1. knowing what you want to say before you say it
2. making sure that it is simple
3. making use of the bullet points
4. not getting bogged up
5. checking on the spellings
6. editiing
7. making a follow up