question archive Listening to the Voice of the Customer (VOC) is a very important part of business excellence and a key to long term sustainability
Listening to the Voice of the Customer (VOC) is a very important part of business excellence and a key to long term sustainability
Subject:MathPrice: Bought3
Listening to the Voice of the Customer (VOC) is a very important part of business excellence and a key to long term sustainability. Discuss the advantages and disadvantages of practicing this effectively. Also comment on your organization's ability to listen to the VOC and act upon the feedback.
