question archive Discuss how you could use four (4)  key strategies for communicating with a diverse workforce with varying cultural expressions of emotions

Discuss how you could use four (4)  key strategies for communicating with a diverse workforce with varying cultural expressions of emotions

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Discuss how you could use four (4)  key strategies for communicating with a diverse workforce with varying cultural expressions of emotions.

Strategies may include:

  • Empathy
  • Be aware of verbal and non-verbal signals in other languages/societies
  • Active listening
  • Understanding own biases, stereotypes, misconceptions
  • Communicate clearly
  • Understanding of different business etiquette
  • Learning about other cultures
  • Detect emotional states in other (example, discomfort)

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