Q1
Subject:BusinessPrice: Bought3
Q1.
Explain why you might consult information from workplace legislation before deciding a solution for a workplace issue. (75words)
Consulting legislation can provide additional information to seek reliable evidence from verifiable sources. This measure is important to eliminate any doubts.
The legislation aims to protect workers, regulate labor relations and create procedural labor law. Its importance lies in the way of behaving and avoiding abusive work relationships, which before the creation of legislation were common because there were no laws regulating working hours, working conditions or benefits.
Labor power is not just any commodity, as it is impossible to separate it from the worker. This peculiarity introduces an inequality in the relationship of existing forces in the market, offering guarantees to the negotiation process.
Q2.
Briefly explain what a decision-making framework is.
First, the decision must be identified.
Then gather relevant information.
Identify alternatives and evaluate the evidence.
You have to choose between the alternatives and put into practice at the right time.Finally, analyze the decision.
Q3.
Outline the five (5) steps of the process concerning the communication of decisions.
1. Break the decision down into basic elements
2. Discuss the main objectives associated with the decision
3. Provide details of actions that need to be taken for achievement of the objectives
4. Provide staff members with deadlines for the completion of set actions
5. Agree regular times for the review of progress
Q4.
Outline the five (5) steps that should be taken as part of the review process of decision-making practices.
1. Define the original problem that had to be addressed in making a decision
2. Analyse the apparent cause of the problem that was identified
3. Review the corrective action taken
4. Evaluate the effectiveness of the corrective action
5. Consider the lessons learnt and how they may be applied
Q5.
Identify four (4) areas of self-development.
1. Improvement of self-awareness
2. Improvement of self-knowledge
3. Improvement and development of skills
4. Improvement of personal communication and relationships
Q6.
List four (4) aspects process evaluations may focus on.
1. Who was affected by the business decision?
2. What have been the effects of the decision?
3. When was the decision taken and implemented?
4. What barriers were encountered, and to what extent were they
overcome?
Q7
Explain how supervisions and appraisals are beneficial to development within your role.
Identifying areas of self-improvement gives you time to apply critical thinking to your performance and the opportunity to consider a different perspective through input from your supervisor or line manager.
You should focus on the areas of knowledge and skills you need to perform at your best. There is a need for further development in other aspects.
The final step should be to establish your personal development needs. This should involve focusing on the differences between what is required/expected in the role and the skills/knowledge you are demonstrating. Any differences are a matter of priority.
Areas of self-development may include:
1. Improved self-awareness
2. Improvement of self-knowledge
3. Improvement and development of skills
4. Improved communication and personal relationships
5. Development of personal identity/autonomy
6. Development of strengths or talents
7. Improvement of organizational skills and time management.
CASE STUDY
Solving Restaurant Dilemmas with Critical Thinking
Consider yourself in the position of James who is the Executive Chef of El Camino restaurant. You are to reflect on how you would apply critical thinking to the work practices of the restaurant and manage the issues it is facing.
Your task: Use processes of critical thinking to answer all the questions correctly.
Q8
Identify three (3) external information sources that you could consult on how to rectify Carl's performance issues (include a legislative requirement you would refer to).
Q9
Suggest three questions that Carl would ask for attaining feedback in the supervision and appraisal between the two of you.
Q10
Consider the scenario whereby you have determined that Carl's issues are arising due to feeling overworked. Applying critical thinking practices consider a solution you have decided upon for this issue.
Outline the solution taking into consideration the Employee Handbook policy and legal requirements you have identified in Q.4.
How would you justify this solution?
Q11
Identify three (3) external information sources that you could consult on how to make the restaurant appeal to a younger target market and suggest why this would be effective.
Write an email from your staff, proposing your solution and suggested methods to reach out to a younger target market. The email must detail any new directions to be followed and must justify how you think this will be successful.
You also need to include the team you are sending this email to using the organisational chart within the Case Study.
Q12
Identify areas for self-development in relation to own job role:
Reflect on the process of how you have applied critical thinking to this task. Outline three (3) questions you could ask yourself regarding your own performance.
Consider your strengths and weaknesses and briefly outline a summary that critically assesses your performance.
Q13
Incorporate feedback to critically assess performance:
Consider the scenario whereby your decisions have been put into practice, ie implemented a solution for Carl's performance issue and created a social media platform to promote the restaurant.
Consider the following stakeholders:
- Carl
- Management
- General staff
- Customers
For each stakeholder list one area of feedback you will need to gain to critically assess the performance of your decision-making practices.
