question archive Please answer the questions from the case study below based on what we discussed In Chapter 1: Case 1 {5 Marks] Benjamin owned and operated a dollar store, and decided that adding a full line of greeting cards and party supplies would be desirable
Please answer the questions from the case study below based on what we discussed In Chapter 1: Case 1 {5 Marks] Benjamin owned and operated a dollar store, and decided that adding a full line of greeting cards and party supplies would be desirable
Subject:ManagementPrice: Bought3
Please answer the questions from the case study below based on what we discussed In Chapter 1:
Case 1 {5 Marks]
Benjamin owned and operated a dollar store, and decided that adding a full line of greeting cards and party supplies would be desirable. He contacted a wholesaler and placed an order for greeting cards, supplies and display racks. The wholesaler advised him he would receive the manufacturer's "late year package," which would cover Christmas and New Year's theme merchandise. As it was a first order, the wholesaler required payment in full by cash or credit card, and Benjamin provided his credit card number for a payment of $4,000. The delivery date was projected as Nevember 15th. When the goods did not arrive by November 17th, Benjamin called the wholesaler, who apologized and revised the delivery date to December 1st. Benjamin accepted this and waited. December lst passed without delivery, and increasingly agitated calls resulted in nothing but the wholesaler blaming the manufacturer. Christmas Day came and went, and on December Blst, a truck full of goods arrived. The card boxes were sealed and appeared in good order. The Christmas decorations were in good condition. The racks and equipment were sturdy and of high quality. Benjamin reluctantly accepted delivery, reasoning that he could sell the party merchandise anytime, and could sell the decorations and cards next year. After the truck drove away, Benjamin began opening the boxes. Every piece of the New Year's decorations and cards was printed with the current year.
Advise Benjamin.
Case 2 {5 Marks}
Hightower Industries produced 20kg bags of dry dog food, and shipped them on wooden pallets. The firm required an industrial process that could be integrated into its production line that would wrap each loaded pallet in a protective plastic wrap. The firm approached an engineering design firm, Tech— Solutions which agreed to develop such a machine for a ?xed price. In the cOurse of its design work, Tech—Solutions found two routes to such a machine. The more costly approach used stretch wrap and a pallet-spinning platform. The less costly way employed shrink wrap with pallets passing under a heater unit. Both options were offered to Hightower, who chose the less-expensive shrink wrap machine. When the machine was delivered, installation testing revealed that the bags became wet, as the heater condensed water out of trapped air under the shrink wrap, degrading both the bags and the dog food. Hightower rejected the machine. Advise both parties.
