1. John works for a pet store where everyone is committed to the happiness of the animals. Often employees, bosses and hourly workers alike, come into the store "off the clock" and spend time training the animals. Everyone loves the store, the animals, and their jobs. This attitude of her coworkers inspires John to do his best. Based on this information, we can say that John is experiencing the effects of ________.

centralization

organizational climate

high departmentalization

high formalization

high work specialization

The answer is organizational climate. According to Google, it is a perception of the work environment with the following salient features:

• It is a "psychological atmosphere."
• It is a quick picture of the relationship between the organization and its employees.
• It is a set of properties that can be measured by the correct instruments.
• It is related to the quality and suitability of the work environment.
• It has to do with the support that employees feel they receive from the organization.
• The organizational structure strongly influences the organizational climate.
• The organizational climate is a reflection of the degree of employee motivation.
• It has positive and negative effects on people's behavior in the workplace.

So based on the statement that John is inspired because of his co-workers, it is an effect of organizational climate. If the climate is positive or exciting, employees are happy and productive but if it is the other way around, of course the employees will be sad and unproductive.