question archive Can all potential customer service problems be 'designed out' of an organisation by developing a system of customer service policies and procedures? Explain the response in detail

Can all potential customer service problems be 'designed out' of an organisation by developing a system of customer service policies and procedures? Explain the response in detail

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Can all potential customer service problems be 'designed out' of an organisation by developing a system of customer service policies and procedures?


Explain the response in detail.

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