question archive A nurse-manager and several colleagues are reviewing the results of the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey
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A nurse-manager and several colleagues are reviewing the results of the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey. These results will allow the team to make what assessment?
A.Consumers' health outcomes at 3 and 6 months after dischargeB.Clients' perspectives on the care they receivedC.Clients' health status at admission versus at dischargeD.The root causes of adverse incidents
B.Clients' perspectives on the care they received.
the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) is a patient satisfaction survey required by the Centers for Medicare and Medicaid Services for all hospitals in the United States to offer a view into the patient's perception of the care provided.