question archive 1)Read the following scenario: You are the Director of IT Operations within your organization
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1)Read the following scenario:
You are the Director of IT Operations within your organization. There has been rapid change with the technologies that are deployed within your organization within the last 12 months. As such, some of the processes that have been in place have broken down. These include monitoring, alerting, problem management, incident management, and change management.
You have been tasked with improving the business relationship with your organizations stakeholders and at the same time improving operations to IT service levels.
How you will improve the relationship between the business and IT?
How you will improve and ensure system monitoring is in place and properly configured?