question archive Complaint: "I bought my iPhone online about one week ago and received my iPhone by today 29/Jan/2013
Subject:BusinessPrice:2.84 Bought6
Complaint:
"I bought my iPhone online about one week ago and received my iPhone by today 29/Jan/2013. Unfortunately, my iPhone dosn't work and there is not any Apple store around my living area. What should I supposed to do with this problem?
I want to complaint aginst the Apple and send them a complaint email but I couldn't find any email address!
If I want to go to the nearest Apple store, I should buy a ticket worth 20 US$ to go and back to Kuala Lumpur (Capital City of Malaysia) which is 3 hours by bus. I am so angry because after a week of waiting I was so happy that finally I will get my iPhone but I received a defective Phone. And I am also wondering that why there is not any warranty card inside the box!!! ???? ???? ????"
Select one complaint and as a company employee and respond to it by employing some of the techniques presented in this chapt
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