question archive which of the following ensures that an organization's new balanced scorecard system is being used & reflects current strategy? a
which of the following ensures that an organization's new balanced scorecard system is being used & reflects current strategy? a
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which of the following ensures that an organization's new balanced scorecard system is being used & reflects current strategy?
a. use leadership to inspire staff to develop their own balanced scorecard
b. change mission/vision statement to reflect the 4 perspectives of the balanced scorecard system
c. use balanced scorecard success criteria to enforce existing service level agreements & avoid renegotiating the agreements.
d. change employee review & reward systems to reflect balanced scorecard measures
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Answer:
c. use balanced scorecard success criteria to enforce existing service level agreements & avoid renegotiating the agreements.
Step-by-step explanation
This is an approach that is designed as a way of drawing all of the stakeholders on board. When the balanced score card criteria is implemented, it means that the existing service levels of agreements will be enhanced as a way of ensuring that the current strategy can be implemented fully. This approach will avoid resistance to the new balanced score card but improve the level of its implementation.
