New Air Airways (NAA) is a new airline company in Cyprus. NAA is a small company and can only afford to rent one check-in counter at Larnaca airport. Most customers of NAA are from business accounts and the manager wishes to ensure that these customers are treated best. She thought of a plan where the passengers would wait in two different rows, one for normal customers and one for business customers. She wishes to examine the efficiency of the following two schemes and the original system without distinction: a) all passengers wait in a single row b) passengers are served alternatively. One from the business row and one from the normal row. in case any row is empty then the order is jumped c) every two business passengers served, one normal passenger is served. To help her make a decision on which is the best scheme, you are asked to provide a simulation of the process for 500 passengers. In your simulation you can make the following assumptions:

· 35% of the passengers are business passengers

· The first 50 passengers come at an average rate of 70% the check-in processing time. The next 250 at a rate of 200% the check-in processing time and the remaining 200 at 90% the rate of the check-n processing time Simulate the process and provide as output the average and maximum time a passenger from each group had to wait (counted in the number of passengers that were served before him/her). Repeat the same process assuming that the percentage of business customers rose to 55%.

pur-new-sol

Related Questions