question archive DQ 1) Chapter 5 of Electronic Commerce 2008 discusses business-to-business sales

DQ 1) Chapter 5 of Electronic Commerce 2008 discusses business-to-business sales

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DQ 1) Chapter 5 of Electronic Commerce 2008 discusses business-to-business sales. How do business-to-business sales communications differ from selling to individuals? What skills are needed in each context, and do these skills translate effectively to virtual applications? Please explain.

Chapter 6 of Electronic Commerce 2008 discusses dynamic pricing. In dynamic pricing, each individual might pay a different price for a product or service. Is this fair? Does a virtual application enhance or detract from dynamic pricing?

Chapter 5 of Electronic Commerce 2008 discusses business-to-business sales. How do business-to-business sales communications differ from selling to individuals? What skills are needed in each context, and do these skills translate effectively to virtual applications? Please explain.

DQ 2) What are the customer satisfaction expectations of business-to-business ecommerce? What communications techniques may e-commerce businesses use to satisfy these expectations? How do these differ or contrast from the

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