Exercise 3) - Practical task On the eve of celebrations to mark the anniversary of the organization in which you hold a position of head of Department, You prepared and submitted a list of names of the best employees to promote a cash prize. This list included Dmitry Medvedev, who was personally warned by you to attend the solemn meeting, where he will be encouraged. Medvedev, along with his wife and parents, appeared at the solemn meeting, but, for reasons unknown to You, he was not handed anything. The next day, without finding out the reason for the misunderstanding, you meet Medvedev. What are the possible scenarios for this situation? How would You behave in each of them?

Exercise 4. Employees of one trade organization repeatedly reported unsatisfactory working conditions, expressed concerns for their health (in the occupied premises, due attention was not paid to ensuring labor protection and safety). Moreover, they have already been paid a reduced salary for two months, explaining this by economic difficulties. Three days ago, one of the employees had an accident that completely overwhelmed the employees ' patience. They refused to work and invited the heads of the trade organization to talk. What possible behaviors do the organization's management have in this situation? Suggest the most appropriate strategies for resolving the conflict situation, both on the part of management and staff.

Exercise 3. - Practical task On the eve of celebrations to mark the anniversary of the organization in which you hold a position of head of Department, You prepared and submitted a list of names of the best employees to promote a cash prize. This list included Dmitry Medvedev, who was personally warned by you to attend the solemn meeting, where he will be encouraged. Medvedev, along with his wife and parents, appeared at the solemn meeting, but, for reasons unknown to You, he was not handed anything. The next day, without finding out the reason for the misunderstanding, you meet Medvedev. What are the possible scenarios for this situation?How would You behave in each of them?

The possible scenarios would be:

Medvedev might confront me and ask why was he not awarded last night. He might even say that he feels embarrassed in front of his family because he thought he will get an award with a cash prize. If this happens, I will explain to him and not to feel bad because he was really on the list of the best employees and I personally wrote them. I will assure him that I just followed the instruction given by higher authority to provide list of names and submit it to them, and they will be rewarded with cash but I don't know why he was not recognized and why there is no cash given to him. In addition, I will just say to him that there might be some last minute changes, and I was not informed about it.

In order for him to feel not feel upset too, I will just apologize for what happened and that next time I will make sure first that he will get the award before telling him about it and if I choose him again as one of the best employee, I will just say that he might get the award but not really sure and I'll try my best to confirm if he will get the award.

Exercise 4. Employees of one trade organization repeatedly reported unsatisfactory working conditions, expressed concerns for their health (in the occupied premises, due attention was not paid to ensuring labor protection and safety). Moreover, they have already been paid a reduced salary for two months, explaining this by economic difficulties. Three days ago, one of the employees had an accident that completely overwhelmed the employees ' patience. They refused to work and invited the heads of the trade organization to talk.

What possible behaviors do the organization's management have in this situation?

The possible behaviors of the management are being neglectful on the safety of their employees, and showing no interest in investigation or solution of recurring problems of employees.

Suggest the most appropriate strategies for resolving the conflict situation, both on the part of management and staff.

On the management part, it should be their responsibility to confirm, investigate complaints of employees and if these complaints are really existing they must do their best to offer solution. In a work setting, environment for the employees must be safe for them to work properly and effectively. Of course, they would complain if they are afflicted just because of their work especially because your working environment is prone to accident and the management can't even provide safety gears or protection for them.

The management should provide safety and protection for their employees and compensate them properly and if their salary will be reduced, they must have proper explanation and that this is not their will but due to unforeseen events they had to reduce their salary and that they will make sure to do their best to return their original salary once the business prospers again. As for the safety and protection, this must be met to avoid accidents or any lawful suit that may occur.

For the staff part, I think they should understand if their salary got reduced due to economic difficulties because these circumstances are unavoidable. In terms of their health and safety, they must communicate and explain well to the management about their condition. They must provide proof on existing conditions they are experiencing and these affects negatively on the quality of their work and health as well. It is also important that the employees must emphasize to the management that they must also feel that they are protected and safe at work especially that their working conditions are already prone to accidents. If they feel protected and safe, these will give them focus and peace of mind while doing their job.