question archive Bank manager Art Hill wants to determine the percent of time that tellers are working and idle

Bank manager Art Hill wants to determine the percent of time that tellers are working and idle

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Bank manager Art Hill wants to determine the percent of time that tellers are working and idle. He decides to use work sampling, and his initial estimate is that the tellers are idle 15% of the time. How many observations should Hill take to be 95.45% confident that the results will not be more than ±4% from the true result?

a. How do you define a quality of work life?

b. Identify job-related characteristics or rewards that you personally would find motivational. In your response, indicate if you ever had a job with rewards that you did not feel was particularly “rewarding” or motivational.

c. Discuss the ways labor standards are set and some of the uses to which labor standards are put.

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