1) Why is there an unmistakable trend in manufacturing to improve quality?
2 Distinguish among spoilage, rework, and scrap.
3 "Normal spoilage is planned spoilage." Discuss.
4 "Costs of abnormal spoilage are losses." Explain.
5 "What has been regarded as normal spoilage in the past is not necessarily acceptable as normal spoilage in the present or future." Explain.