1) What type of WHS information should you provide to staff? (a)     WHS policies and procedures, legal obligations, WHS consultative arrangements and the use of hazard identification documents

Subject:BusinessPrice:3.86 Bought15

Share With

1) What type of WHS information should you provide to staff?

(a)     WHS policies and procedures, legal obligations, WHS consultative arrangements and the use of hazard identification documents. 

(b)     WHS policies and procedures, names of employees recently injured, WHS consultative arrangements and location of first aid kit.

(c)      Food handling procedures, safety and security procedures, copies of incident and accident reports and induction checklists.

(d)     WHS consultative arrangements, copies of WorkCover reports and statistics, risk assessment tools and templates and management procedures.

2.       What's the best way to make current work health and safety information readily accessible to staff?

(a)     Print out all of the workplace policies and procedures and issue each employee with their own personal copy.

(b)     Include WHS as part of your establishment's induction procedures. 

(c)      Keep the information in a locked cabinet so staff can't remove or lose the procedures.

(d)     Tell staff to refer to the state/territory WHS authority website whenever they need to access information.

3.       When monitoring for compliance with safe work practices, what should you be on the lookout for?

(a)     Staff compliance with WHS procedures, safe work practices and adherence to WHS signage. 

(b)     Staff participation in committee meetings and compliance with internal customer service policies and procedures.

(c)      Knowledge of legislative requirements and reporting procedures.

(d)     Staff presentation standards, professionalism and interaction with customers.

4.       When monitoring staff work practices you notice that staff are taking shortcuts and failing to use correct clean-down procedures in the food preparation area. Rather than using hot water and detergent, they are simply wiping benches down with a dirty damp cloth. What action would you take in this instance?

(a)     Document a new clean-down procedure for the food preparation area.

(b)     Immediately address the issue with the employee concerned and follow up with a meeting or training session for all food handling staff. 

(c)      Take the initiative to clean down the area yourself.

(d)     Document your observations on a hazard identification checklist and follow up by conducting a training needs analysis.

5.       What is the best way to identify issues of non-compliance, and ineffectiveness of procedures, before an incident or accident occurs?

(a)     Participate in regular WHS meetings.

(b)     Consult with WHS representatives.

(c)      Maintain close contact with day-to-day operations. 

(d)     Conduct a risk assessment.

6.       Under what circumstances should you coordinate a systematic approach to WHS consultation?

(a)     Before the premises are used for the first time.

(b)     When making decisions about actions to eliminate or control risks.

(c)      When introducing or altering facilities for the welfare of personnel.

(d)     Consultation with staff is required in all of these situations. 

7.       What is essential to ensure that staff understand what's required of them and have the opportunity to contribute their views on WHS management practices?

(a)     OHS committee involvement.

(b)     Induction.

(c)      Training.

(d)          Regular consultation. 

8.       What should you do if a safety issue is brought to your attention but you do not have the authority to take action?

(a)     Report the matter to a higher authority or person authorised to take action on your behalf. 

(b)     Advise the person who reported the issue that you do not have the authority to do anything about it.

(c)      If it is a serious safety issue, take action to rectify the situation regardless of your level of authority.

(d)     Report the matter to your state/territory WHS authority.

9.       Who should you keep informed of action taken to resolve any WHS issues that are identified?

(a)     Staff, health and safety representative or manager responsible for the WHS management system. 

(b)     Staff, management team and WorkCover authority.

(c)      Management team and health and safety representatives.

(d)     Staff and all WHS committee members.

10.     Under what circumstances are you legally required to coordinate hazard identification activities?

(a)     Before the premises are used for the first time. 

(b)     Before commencing clean-up procedures.

(c)      Hazard identification is legally required in all of these situations.

(d)     Before using any piece of equipment.

11.     Which are examples of physical hazards to look out for on an ongoing basis?

(a)     Opening and closing procedures, rostering and shift allocation, working spaces and manual handling tasks.

(b)     Human and animal waste, moulds and fungi, bacteria and viruses.

(c)      Crowds, lighting, blocked walkways, noise and hot work environments. 

(d)     Bullying and harassment, shiftwork, fatigue, customer aggression, poor job design and stress.

12.     You decide to conduct a risk assessment based on reports of hazards by other workers. What is a risk assessment?

(a)     The process used to determine the likelihood that people may be exposed to injury, illness or disease in the workplace arising from any situation found in the hazard identification process. 

(b)     The process of identifying all practicable measures for eliminating or reducing the likelihood of injury, illness or disease in the workplace.

(c)      The process of controlling all hazards and risks identified in the workplace.

(d)     An assessment used to calculate the number of risks taken by staff in the workplace.

13.     You identify a faulty piece of equipment in the work environment and are concerned that continued use of the equipment may result in an injury. What is the preferred course of action in this instance?

(a)     Isolate the hazard by moving the equipment away from the work area.

(b)     Eliminate the hazard by repairing or disposing of the faulty equipment. 

(c)      Use administrative controls such as training to teach staff how to use the equipment safely.

(d)     Insist that staff wear personal protective clothing to protect them from injury.

14.     What is the final stage of the risk management process?

(a)     Review the effectiveness of control measures and resolve or report any inadequacies. 

(b)     Document the outcome of the risk assessment, sign and file any paperwork.

(c)      Hold a meeting to share the results of the risk assessment with employees.

(d)     Calculate how much it is likely to cost the organisation to implement control measures.

15.     Which training needs are required by law?

(a)     Training in cleaning procedures.

(b)     Training in waste disposal procedures.

(c)      Training for staff who mentor junior employees in the workplace.

(d)     Training for staff who are safety committee members. 

16.     You conduct a training needs analysis and identify a skills gap. What should you do?

(a)     Allocate a different employee to perform duties where a skills gap is identified.

(b)     Close the gap by making arrangements to fulfil training needs. 

(c)      Inform the employee that their skills are not up to standard.

(d)     Close the gap by monitoring their performance over a period of time.

17.     What should you do once training is complete?

(a)     Evaluate its effectiveness by observing staff perform their duties and making adjustments where required. 

(b)     Ask the employee if they have any additional training needs.

(c)      Sign and date the training needs analysis as complete.

(d)     Issue the employee with a certificate of competency and record any follow-up training required.

18.     Which of the reports must you complete nd store according to organisational and legal requirements?

(a)     Hazard identification records.

(b)     Equipment inspection records.

(c)      You must complete nd store all of these records. 

(d)     WHS training records.

19.     What do you use WHS data and the information in reports for?

(a)     To confirm employees' ability to follow instructions and written procedures.

(b)     To provide reliable and timely input to the management of workplace health, safety and security. 

(c)      To confirm that you are doing everything possible to reduce the number of workplace accidents.

(d)     To show staff the type of hazards they face and the reasons why they must comply with WHS procedures.

20.     How can you reduce paper waste?

(a)     Minimise the use of printed materials and maximise electronic transmission and filing of all documents. 

(b)     Communicate all WHS information verbally and ask employees to retain what they can.

(c)      Email documents and ask employees to print their own copies at home.

(d)     Print documents on recycled paper only.