question archive As part of an insurance company's training program, participants learn how to conduct an analysis of clients' insurability
As part of an insurance company's training program, participants learn how to conduct an analysis of clients' insurability
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As part of an insurance company's training program, participants learn how to conduct an analysis of clients' insurability. The goal is to have participants achieve a time in the range of 32 to 45 minutes. Test results for three participants were: Armand, a mean of 38.0 minutes and a standard deviation of 2.0 minutes; Jerry, a mean of 37.0 minutes and a standard deviation of 2.0 minutes; and Melissa, a mean of 38.5 minutes and a standard deviation of 2.0 minutes.
a.
Which of the participants would you judge to be capable? (Do not round intermediate calculations. Round your answers to 2 decimal places.)
Participants Cpk Cp Capable?
Armand Select Yes or No
Jerry Select Yes or No
Melissa Select Yes or No
b.
Can the value of the Cpk exceed the value of Cp for a given participant?
Yes
No
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Answer:
Process capacity index is nothing but the statistical measure of process capacity to identify whether output is produced within customer's specification limits. The standard Cpk level is 2.0 for the six sigma process.
Process capacity is the number of times the process fits into the tolerance width. So, higher the value of Cp, the better the process.
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