question archive Chapter one: organisational behaviour 1
Chapter one: organisational behaviour 1
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Chapter one: organisational behaviour
1. Define organisational behaviour
2. Explain why organisations exist
3. Discuss the role of managers in organisations
4. Discuss some of the key issues affecting organisations today
5. Explain why managers and organisational members could benefit from thorough understanding of organisational behaviour principles
Chapter two: Individual Attributes
1. The individual performance equation
2. Demographic, competency and personality characteristics that distinguish individuals
3. Individuals and workforce diversity
4. Values and attitudes of workers
5. Job satisfaction and job performance
6. Perception and the perceptual process
Chapter three Motivation & Empowerment
1. Motivating and empowering today’s workforce
2. Two types of motivation theories — content and process
3. Integrating content & process theories
4. Other perspectives of motivation
Chapter four Learning, reinforcement and self-management
1. The four general approaches to learning
2. Organisational behavioural modification and reinforcement strategies
3. Social learning theory and behavioural self-management
5. The learning organisation and the teaching organisation
Chapter five: Groups and group dynamics
2. Purposes of groups in organisations
3. Managing groups for effectiveness
5. The dynamics and processes of groups
Chapter six Teamwork and team building
1. Teams and the difference between teams and groups
2. How teams operate and what makes them effective
3. Team-building activities and approaches
4. Factors that affect team performance and cohesiveness
