How might Netflix better capitalize on nonfinancial factors such as market share, reputation, human resources, physical facilities, or patents? Support your response with relevant research and analysis.

Netflix will be better capitalising on the non financial factors like market share and reputation and human resources by maintaining a better market reputation and it will be trying to offer with more stakeholders worth maximization than the shareholders wealth maximization and it will be trying to offer higher degree of consumer satisfaction and it will be focusing upon the consumer error attention by providing them with better after sales services so it is not just about generation of the income but it will be having a long lasting approach of retention of the consumer as well as providing them with the adequate after sales services and there should be a focus upon higher degree of redressal of grievances of consumers.

Netflix should also focus upon the providing the consumers with better consumer satisfaction and Employees with synchronisation of their goals with the goals the company and it will be focusing upon providing higher degree of satisfaction to the human resources and providing them with adequate compensation and not just treating them as employee but offering them with a large number of service so it can be said that Netflix will be offering them with higher degree of satisfaction through offering better services and it will be focusing on sustainability of the business and it will be trying to fulfill the obligations towards the society and other factors which are more towards stakeholder oriented than the shareholders oriented.