question archive The goal of the customer journey is to create an experience for the customer through every encounter that builds what three things? Explain each one and how it impacts that journey in today’s world

The goal of the customer journey is to create an experience for the customer through every encounter that builds what three things? Explain each one and how it impacts that journey in today’s world

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The goal of the customer journey is to create an experience for the customer through every encounter that builds what three things? Explain each one and how it impacts that journey in today’s world. 

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