For this weeks Discussion, we have a pretty straight-forward Operations case study to analyze and work through. Remember, take it slow and think through the process. NB

Draw a process flow diagram for the registration process at a local college having the following steps:

• For Step 1, all students were required to have their registration data reviewed and confirmed by the college representative. Approximately, 10% of students did not complete their registration forms correctly and had to have them reviewed again
• Students from outside the state, roughly one-quarter of the total, were required to enroll in the out-of-state health coverage plan
• Students could then sign up for a variety of services such as meal plans, bus passes, and parking
• The payment of fees and tuition was performed next
• After payment, students would proceed to the card processing office for their photograph (Step 5), their student card coded (Step 6), and issued (Step 7). Students would enter the office, where they would take a number and wait to be called for their photograph. After their photograph, students would wait again in the waiting area for their cards to be processed. 

Identify nine competitive priorities used in operations strategy. Provide process considerations and examples of companies implementing these priorities in their operation strategy.

 

Management

(2).      Less cost-based production and processes.

 McDonald's use fluorescent low-energy lighting, which contributes significantly to operational cost savings. McDonald's has also cut operating expenses by acquiring the majority of vegetables straight from farmers.

           Quality

McDonald's services a formation stripe technique to ensure the uniformity of its product quality.

           Fast delivery speed/time

Companies including Amazon and Flipkart, Dominos and Pizza Hut, and others compete on a transport time.

Development speed

 A vehicle rental firm that avoids long queues at airports enhances an existing system for new and returning customers.

           Volume flexibility

In this case, modifications are being made to McDonald's output level to deal with unanticipated variations in product demand.

           Variety

It is providing a diverse selection of items through an organization from which buyers may choose. Coca-Cola Company offers a variety of products to its customers.

Customization

 Dell, a computer technology firm, has increased a reasonable edge over its competitors by contributing to its customers the opportunity to modify goods.

           Product variety and product mix

It comprises product lines that customers are likely to exploit while looking for a comparable range of products/services. Consider the well-known Coca-Cola Company's product mix.

Expertise in product or service

 A vehicle rental firm that avoids lengthy lineups at airports enhances an existing system for new and returning customers.

Please see the attached file for the complete solution