question archive What are at least 10 measures might you take to resolve the conflict and interpersonal differences with your client?
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What are at least 10 measures might you take to resolve the conflict and interpersonal differences with your client?
Measures for conflict resolution with a client.
Sometimes we differ with our clients but there are measures we take to resolve conflict and interpersonal differences with our clients.
First, we should take the matter to the table for discussion into details about the differences and how we can solve it.
Secondly, we might put ourself into compromising situation to avoid more conflicts or to resolve the last ones by being lenient over the client and some of the matters at hand (Burton, J. W. (2010).
Thirdly we can apologize to the client where it is appropriate this will bring about forgiveness and the conflict can be resolved.
Fourth we can address the issues brought forward by the client in a neutral way.
Fifth if the conflict is a serious one, we can add a mediator to help in conflict resolution, the mediator should be a neutral person.
Sixth we can avoid the issues and try to move on if we are at fault.
Seventh we can collaborate with the client towards the issue.
Eight we can look into the facts but not opinions for understanding.
Ninth we should allow the parties to talk and exchange the ways to correct issues and
Tenth we can work on communication skills to avoid conflicts.