question archive From the pharmacy activities, set of standards, and methods of conducting appraisal provided below, what specific corrective actions can you provide on each number when employees are unable to perform or meet the set of standards given? 1
From the pharmacy activities, set of standards, and methods of conducting appraisal provided below, what specific corrective actions can you provide on each number when employees are unable to perform or meet the set of standards given? 1
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From the pharmacy activities, set of standards, and methods of conducting appraisal provided below, what specific corrective actions can you provide on each number when employees are unable to perform or meet the set of standards given?
1. Pharmacy activity: Training of personnel
Standard: Personnel is considered trained if they have acquired the necessary skills to formulate, manufacture, and prescribe safe drugs ethically. Thorough evaluation must be carried out to ascertain that the individuals are qualified given this is a very sensitive field.
Method: Ranking Method
2. Pharmacy activity: Endorsement of absence
Standard: The employee should have a letter beforehand that indicates the reason for absence, the date of absence, and date of returning to work (if necessary). The reason should be valid such as health illness, urgent appointments, and other unexpected emergencies.
Method: Critical Incident Appraisal
3. Pharmacy activity: Knowledge on drugs
Standard: The employee should know what prescription drugs and OTC drugs are, the batch number of these drugs, and expiration dates. Drugs should be labelled appropriately to avoid confusion and establish safety and efficiency.
Method: Graphic Rating Scale
4. Pharmacy activity: Purchasing products in response to COVID-19
(Disposable mask and alcohol)
Standard: All products should be sanitized before being purchased with the personnel ensuring they wear masks and maintain social distancing.
Method: Graphic Rating Scale
5. Pharmacy activity: Receiving a prescription that is unreadable
Standard: The pharmacist in-charge should report it to the doctor and FDA, he/she should not fill the said prescription, and explain to the patient and the prescriber the required modification of the violative or impossible prescription presented.
Method: Graphic Rating Scale
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Corrective measure are one that the company under take to maintain quality assurance with in the production and provision of services for quality and efficient customer satisfaction.
Step-by-step explanation
- Use of job analysis and job description in hiring the personnel. making sure that the hired person meet the qualifications of the job requirements
- Provision of leave form that employees can fill to take off duty when ever in need to attend personal effects such as medical attention. This enable the company to plan and avoid disruption in provision of services. The absenteeism register can be developed in case an employee take unnecessary leave without permission.
- Periodic review of the routine behavior of the pharmacist. Random sampling technique can be used to analysed incidents of proper drug labeling and rate the employee.
- Design the standard of procedure plan and assessment tool for regular training on the procedures for use of the equipment.
- Developing Risk critical control point ; These are points which requires high level of scrutiny along the chain of products or service production and provision in order to identify possible occurrence of risk that might occurs from negligence, issuance of wrong information on the prescription or checking drugs efficacy .
