Review the following case study in your textbook, Prelude to a Medical Error (pp. 416-417). Examine the application and answer Discussion Question 1: "Identify and discuss examples of preconceptions, assumptions, and mental models evident in this scenario. What are the consequences of the ways these health providers are thinking about the situation?" How might you, as the healthcare administrator of this organization, handle this situation and deal with each of the participants?

pur-new-sol