Complete the following for Johnson and Johnson

Auditing Plan/Balanced Scorecard that will define how objectives are going to be tracked over the next three years.

Contingency plan that outlines what steps can be taken to address unforeseen changes to internal or external environments over the coming three years.

Answer:

The Auditing Plan or / Balanced Scorecard measures business & operational performance on the following metrics

(This answer includes an audit sheet)

Cost

Quality

Environmental Sustainability

Efficiency

Business Resiliency

Contingency plan / Business Resiliency

In order to ensure that our businesses and operations adapt to the ever changing market conditions,

regulatory requirements, Next Gen Work Force, New Hiring Practices & New Methods of sales and marketing.

We at Johnson and Johnson have also included a Business Resiliency or a Contingency Plan in our Audit Score Card

Where all our operations and corporate business will be rated on a scale of 1 - 10 on grounds of

- Back Production Lines in case of Union Strikes, Other manufacturing units going down, Sudden Surge in Demand due to changing market needs.

- Employee Re Skilling to meet production and staffing requirements that change on a real time basis. We'll audit your plants and offices on the basis of employee mobility in terms of responsibilities, work force management. temporary staffing , third party staffing and attrition rates.