question archive Write a report on staff training options Review the case study information and then research a range of potential training options for the customer service representatives, including both on and off the job options
Write a report on staff training options Review the case study information and then research a range of potential training options for the customer service representatives, including both on and off the job options
Subject:ManagementPrice:9.82 Bought3
Write a report on staff training options Review the case study information and then research a range of potential training options for the customer service representatives, including both on and off the job options. Identify at least three suitable options. Then develop a short report outlining your recommended optionr's for the training, including a rationale for each recommendation. Include the details of each recommended training option, including a summary of the training to be provided and outcomes, location, costs and duration as applicable. As a guide, your staff training report should be 1 to 2 pages long.
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| Training | Description | Summary |
| Financial Risk Management |
Financial risk management is the focus of this course. It instructs managers on how to identify and assess risks that might jeopardize the company's financial health, as well as how to build a strategy for dealing with them. As you reduce such risks, consider it time well spent.
Outcome: >Provide awareness of negative effect to the cash flow >Allow managers to prepare for plan in place >Provide ideas that may help organization minimize the risk (or even eliminate) |
Venue: LMS and Zoom meeting
Cost: $350 / person
Duration: 3 days (3 hrs per day) |
| Leader Development Program | This three-session workshop will assist leaders in developing management principles. This will improve their capacity to implement fundamental management ideas and strategies in the workplace. Tools and approaches for managing people and work activities are also presented. |
Venue: LMS and Zoom meeting
Cost: $350 / person
Duration: 3 days (3 hrs per day) |
| Communicating To Get Through: A Customer Service Workshop thru Business Writing |
Program Objectives
This workshop aims the following:
>Be enthused that communicating thru business letters is easy. >Discuss the formats and ethical rules that must be applied in business writing >Inculcate business writing content as the key to reviewing grammar and sentence construction. |
Venue: LMS and Zoom meeting
Cost: $350 / person
Duration: 3 days (3 hrs per day) |
