question archive COVID-19 had hit Hong Kong for one to two weeks, then it became obvious that Hong Kong would face a shortage of surgical face masks
COVID-19 had hit Hong Kong for one to two weeks, then it became obvious that Hong Kong would face a shortage of surgical face masks
Subject:ManagementPrice: Bought3
COVID-19 had hit Hong Kong for one to two weeks, then it became obvious that Hong Kong would face a shortage of surgical face masks. Mr. Wong, the CEO of Helpful Company (HC), wanted to import some masks and then sold them to Hong Kong citizens at a reasonable price. He told the purchasing manager that he was very concerned about the quality of the masks.
(a) Suppose Mr. Wong worried about the input stage of the sourcing process, based on the case situation recommend to him TWO actions he could adopt to guarantee the quality of the masks. (4 marks)
- (b) Explain TWO concurrent control actions that Mr. Wong could take to control the mask production process. (4 marks)
- (c) Recommend TWO feedback control actions to Mr. Wong if the quality of the mask received by HC were NOT up to standard. (4 marks)
- (d) Suppose Mr. Wong wanted to give a performance-based bonus to the purchasing manager; state and briefly explain TWO criteria of performance measurement could he use in measuring the performance of the purchasing manager in this case. (3 marks)
