1)hare your experience working with a manager or team leader. What leadership, management, and emotional intelligence skills do you think the manager employed effectively? What skills or responsibilities do you think they struggled to employ successfully? (Please avoid using real names.)

2)How did this leader manage conflicts or difficult team members? Share an example of a situation involving a team conflict and how it was handled. (Please avoid using real names.)

3)Based on what you have learned in this module, which skills do you think were used to resolve the conflict? Were they effective? If yes, explain what made them effective. If not, what would you do differently to manage a similar situation for better outcomes?

ANSWER-

Step-by-step explanation

Sharing my experience working with a manager or team leader. Leadership, management, and emotional intelligence skills that I feel the manager employed effectively are that to think about the opinions of employees through conducting discussion and communicate the important policies and methods to employees so that they specialize in their task and improve their performance. The manager or team leaders always listened to query of employees and solve them with a correct solution which satisfies an employee that reduces their stress, anxiety and feels happy and be to perform their task full concentration. Mangers always conduct a gathering weekly or monthly during which employees and managers discuss the performance and divulge the importance of their contribution or performance within the overall performance. Skills or responsibilities that I feel they're struggled to use successfully is that to bring changes within the workplaces as a number of the workers don't able to accept the changes which create difficulty for the manager or team leaders. The manager also feels difficulty once they increase the responsibilities of an employee as employees are neglecting to simply accept more responsibilities. 

Like earlier, they're only performing their roles and tasks. Now when managers ask to offer training to new joiners or new employees they neglect to require these responsibilities which creates an issue for the manager or team leader. This leader manages conflicts or difficult team members through adopting effective communication. like the assistance of communication, leaders discuss the advantages or importance of working on a task with team members which allows employees to know the importance of working during a team and obtainable to perform a task with a team member. for instance - within the Organization, the manager told that each one of the employees of the accounting department works together and prepares annual financial reports. So the task that's needed to organize an annual financial report is distributed among employees of a team or with team members. Some employees think they're allowed more task as compared to other members which create a team conflict. Then the managers carefully handled things and supply a little bonus thereto members who perform the foremost important task accurately which isn't performed by the opposite members. This solves a conflict of team members as an opportunity is given to each member to perform that task and this solution also satisfies the team members.

 Supported what I even have learned in this module, skills that I feel were wont to resolve the conflict is that proper and effective communication skills of the manager or team leaders with employees. Yes, they're effective as employees feel more satisfied and happy and also get motivated to perform their task sincerely because they feel trust in managers as managers consider the opinion, thought or view of employees in taking the decision and also give preference to the thought of employees and also take steps to unravel the issues of employees through communicating with them and understanding their problems.