The Chief Executive Officer of a large chain of hotels in Western Europe has invited you, as a human resource specialist, to address her and her senior managers on 'The role of organizational behavior in maximizing employee efficiency and customer satisfaction'. report, using relevant examples to support your arguments. Aim your presentation at senior managers who are objective and very profit-conscious.

 

The organization's perception of what inspires its workers to work optimally is essential to its growth and profit generation. It should be the duty of senior managers to set targets for individual workers that help them to advance towards a target objective (Al-Omari, Et al, 2020).

The organization's perception of what inspires its workers to work optimally is essential to its growth and profit generation. It should be the duty of senior managers to set targets for individual workers that help them to advance towards a target objective (Al-Omari, Et al, 2020). Monitoring working conditions for senior management and common places for required changes allows workers happy in the locations which they spend countless hours working.

Customer loyalty is an essential indicator of a company's ability to effectively fulfill its Customer's needs and often convey the importance and efficacy of an organization to its clients, and is crucial to retaining their interest (Nasab & Afshari, 2019). The customer loyalty initiative within the Texas A&M AgriLife Extension Service for example, is structured to answer these essential questions to better ensure that the department manages to give Texas residents timely, appropriate, and efficient educational services. Satisfied workers help build satisfied consumers in a company where they help customers with a friendly mood and a higher degree of customer support. This provides a more enjoyable customer experience, boosts customer satisfaction, and eventually drives improved performance that is a benefit the senior managers and company in general (Cogin, Et al, 2018).