question archive Whether to sell via intermediaries or directly to consumers, how many outlets to sell through, and whether to control or cooperate with other channel members are examples of decisions marketers must make about   1

Whether to sell via intermediaries or directly to consumers, how many outlets to sell through, and whether to control or cooperate with other channel members are examples of decisions marketers must make about   1

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Whether to sell via intermediaries or directly to consumers, how many outlets to sell through, and whether to control or cooperate with other channel members are examples of decisions marketers must make about

 

1. Good marketing is no accident, but a result of careful planning and ________.

execution

selling

strategies

research

2. Marketing management is ________.

managing the marketing process

monitoring the profitability of the company's products and services

the art and science of choosing target markets and getting, keeping, and growing customers

through creating, delivering, and communicating superior customer value

developing marketing strategies to move the company forward

3. Chimney Sweeps employs people to clean fireplaces and chimneys in homes and apartments.

The firm is primarily the marketer of which one of the following?

An image

A service

A good

An idea

4. Marketers often use the term ________ to cover various groupings of customers.

people

buying power

demographic segment

market

5. The ________ concept holds that consumers and businesses, if left alone, will ordinarily not

buy enough of the organization's products.

production

selling

marketing

holistic marketing

6. .Which of the following would be the best illustration of a subculture?

A religion.

A group of close friends.

Your university.

Your occupation.

 

7. The buying process starts when the buyer recognizes a _________.

Product

an advertisement for the product

a salesperson from a previous visit

problem or need

8. If actual performance exceeds the expected performance of the product, Then customer is

___________________

Satisfied

Dissatisfied

Delighted

Neutral

9. Bread and milk are which kind of products?

Specialty Products

Convenience products

Shopping products

Unsought products

10. Parents buy toys for their children act as _______________ in the buying process.

Decider

Buyer

Maintainer

All of the above

11. If a firm is practicing ____________________, the firm is training and effectively

motivating its customer-contact employees and all of the supporting service people to work as a

team to provide customer satisfaction.

double-up marketing

interactive marketing

service marketing

internal marketing

12. A cluster of complementary goods and services across diverse set of industries is called as

_____________

Market place

Meta market

Market space

Resource Market

13. Adding new features to a product is advocated by which of the approaches?

Product Approach

Production Approach

Marketing Approach

Selling Approach

14. One of the key tasks of marketers is ____________ and to create consumer perceptions that

the product is worth purchasing.

To make products easily visible and available

To promote sales of products

To differentiate their products from those of competitors

To do marketing surveys

15. What is the last stage of the consumer decision process?

problem recognition

post purchase behavior

alternative evaluation

purchase

 

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