Desantis Pharmaceutical Company Inc

Subject:Project ManagementPrice: Bought3

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Desantis Pharmaceutical Company Inc. measures and communicates its cost of quality (COQ) monthly to stakeholders.  The company calculates the cost of quality as the warranty cost divided total sales.  Consequently, a lower percentage is preferred.

What is your opinion on the company's cost of quality calculation?  What is good about it?  What could be improved if anything?

 

Submit your summary in a MS Word file to the Assignment Drop Box:  Exercise 5

Minimum word count:  250